Every chat. One inbox. Zero markup. The omnichannel WhatsApp CRM.

01 / 03Every dot is a message

The WhatsApp CRM that hears every channel at once.

Official Cloud API, QR-linked phones, Instagram, Telegram and seven more channels in one inbox. BYOK AI copilots, unlimited agents, zero per-seat fees.

Monday, 9:04 AM. Unread everywhere.

Eleven apps, eleven badge counts and one team switching tabs all morning. Flip the switch to run the same morning through one queue.

Unified inbox
All 11 channels · oldest first
64 open · 0 missed
Apps open
11
Unread
0
First reply
4h 12m

240 million messages a month. Watch them move.

The WaDesk network, rendered as it runs. Every bar, cell and falling dot below is message traffic, visualised from 30-day network averages.

Since you arrived 00:00 ago, WaDesk routed
0
messages across 11 channels.
Split by channel · since you arrivedLive
Live routing logp50 routing 41ms
99.4%
Delivered
86.2%
Read
17.6s
Median first reply
38,214
Open conversations
Message sundial
Today in 5-minute slices. Hover any slice.
So farForecastNow
Now
--:--
— msgs / 5 min
— read
Channel spectrogram
Last 30s

Each row is a channel. Brighter cells mean heavier traffic.

First-reply time

Every dot is a conversation. Watch where they land.

Each new chat drops through the board and lands in the bin of its first-reply time. Most never make it past twenty seconds.

17.6s
P50
31s
P90
0
Sampled
Industry median · 4h 12mOn this scale it would land about 46 metres to the right of the chart.
0s5s10s15s20s25s30s35s40s45s50s55s60+

Don't read about the bot. Talk to it.

A real cart-recovery flow. Pick a reply as the customer and watch the journey light up on the canvas while it runs.

ML
Maison Linen
WhatsApp Business · online
Waiting for the bot…
cart_recovery_v3Listening
TRIGGERCart abandoned MESSAGEReminder + catalog ACTIONSecure pay link AI NODE · BYOKVIP + sentiment ROUTEHand to an agent RESULTPaid ✓✓ MESSAGE10% VIP code RESULTDana joined · 41s
3,118
Carts recovered
2.8x
Conversion lift
22s
Prompt to flow

Click anywhere to send 50,000 messages.

Every dot is a recipient. Grey is sent, green delivered, blue read. Try Turbo and watch the dispatcher protect your quality rating on its own.

Pick a pace, then click the board.
Sent
0
Delivered
0
Read
0
Blocked
0.00%
Revenue
$0

Since you arrived, WaDesk customers kept

$0.00

out of per-seat CRMs. No seat tax, no message markup.

Your team
You keep every year
$7,200

Estimated with typical competitor fees of $25 per agent each month and $0.01 per message.

CapabilityWaDeskDoubletick / Wati
Per-message markup$0.00+$0.005–0.02
Team seatsUnlimited$15–35 per agent
QR web numbersSupportedNot supported
BYOK AI scopingWorkspace isolationShared pool markups
Self-hostedDocker ComposeCloud only
Migrate your WABA number with zero downtime.Start free

Ask anything. Get it answered here.

Tap a question and the answer arrives the way your customers' answers will. Still curious? Message us on WhatsApp.

W
WaDesk support
typically replies in 18 seconds

Say hello.

Join 4,200+ businesses running customer journeys across eleven live channels. Setup takes under three minutes, no card required.