// Our story

Built for teams who
refuse the markup.

We started WaDesk because messaging tools charged by the seat and by the message, then locked your numbers and data inside their cloud. We built the opposite: unlimited agents, no surcharges, your keys, your infrastructure.

240M+
Messages each month
4,218
Active workspaces
99.4%
Delivery rate
11
Live channels

What we believe.

Own your numbers
Cloud API or QR — your senders, your verified badge, portable at any time.
No token leakage
Every workspace runs AI on its own key, isolated from the admin balance.
Honest billing
Unlimited seats and zero per-message markup, on every plan.
Self-host or cloud
Run it on your own infrastructure, or let us host it for you.
— How we started
Bengaluru + Berlin · shipping since 2024

In 2023, our co-founders were running a flower business out of Mumbai. Five different tools. Five different bills. Customer messages arriving at midnight in five different inboxes.

We built WaDesk as the workspace we wished we had — broadcasts that read replies, flows that know the catalog, templates that get approved before you send them.

A year later 4,218 teams ship 240M messages a month through it.

At a glance
FoundedMar 2024
HeadquartersBengaluru, India
EU officeBerlin, Germany
Employees38
Customers4,218
FundingSeed · $4.2M
— Timeline

From flower shop
to 240M / month.

Q1 2024
Founded

Priya & Dario start building WaDesk out of a Bengaluru garage. First commit lands on a Tuesday.

Q2 2024
Seed round · $4.2M

Y Combinator + Sequoia Surge back the team. First two engineers join, ship broadcasts module.

Q3 2024
First 100 customers

Bloomly Flowers signs up. Maison & Co. migrates from Wati. Inbox + Flows go live the same week.

Q4 2024
SOC 2 Type II

Independent audit completed. EU office opens in Berlin. Templates library hits 71 starters.

Q1 2025
AI Copilot · v4.0

Describe a flow in plain English, get a 14-node graph in 2.4 seconds. Adoption hits 67% in week one.

Q2 2025
Crossed 1,000 teams

Marigold & Co · Lagos, Pebble · Mumbai, FORMAS · São Paulo all migrate in the same week.

Q1 2026Up next
AI Flow Generation · v4.2

Latest release — full-stack flow generation, version control, public roadmap. 4,218 teams shipping.

Q2 2026Up next
Next: payments · v5.0

In-thread checkout across 22 gateways. Beta opens to Pro plan customers in June.

— By the numbers
240M
messages / month
across 38 markets
4,218
teams
shipping every day
$0
per-agent fees
and never will be
96%
CSAT
12,400 ratings
142%
net retention
over 12 months
18m
template approval
median, under 4% reject
42s
first response
SLA, business hours
99.98%
uptime
rolling 90 days

What we build.

See every feature →
Channels
Every channel your customers use, in one place
Team Inbox
A shared inbox built for teams that reply fast
Campaigns
Broadcasts and campaigns that protect your number
Flow builder
Automations you draw, not code
AI
AI agents that answer, sell and hand over
CRM
A CRM that already knows every conversation
Commerce
Sell inside the chat
Templates
Templates that get approved
Integrations
Connected to the tools you already run
Security
Built to keep data where it belongs
Instant provisioning · 14-day free access

Join us.

Join 4,200+ businesses automating customer journeys across 11 live channels. Setup takes under 3 minutes.

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